Your data, with your partner’s privacy respected.

Types of request

• Information about processing
• Access or a copy of eligible personal data
• Correction or completion
• Deletion or withdrawal of consent where applicable
• A privacy enquiry or complaint

Scope

Requests concern your eligible personal data. They do not include your partner’s private answers, account credentials or other private content.

Each account belongs to one person. Linking accounts creates a shared experience; it does not grant either partner access to the other’s account or permission to change or delete it. Keep your password and verification codes private.

Verification and timing

Identity verification may be needed before a request is fulfilled. Requests are handled within applicable legal periods; any lawful extension or exception is explained through the request process.

Start by email

Use the subject ‘Eshra data request’, state the type of request and identify your account. Do not send passwords, verification codes, private relationship content or sensitive identity documents in the initial email. Opening an email link does not send the request.