Your data and your choices.

Contact for privacy

Eshra Technologies is the contact for Eshra privacy enquiries. Email hello@eshra.app for questions about processing or your rights.

Data involved

• Account and verification information you provide, and account identifiers
• Linking records and content you add to shared experiences, including memories, lists, pulses and game responses
• Support correspondence and technical information needed for security and service operation
• Purchase or entitlement records where a purchase applies

Purposes and legal basis

Processing relates to providing and securing the requested service, linking accounts at your request, synchronizing shared content, handling support and meeting applicable legal obligations. Consent is requested where it is the applicable basis; you can ask to withdraw it through the data-request route.

Private and shared information

Each account belongs to one person. Linking accounts creates a shared experience; it does not grant either partner access to the other’s account or permission to change or delete it. Keep your password and verification codes private.

A request covers your eligible personal data. It does not authorize disclosure of your partner’s sign-in information, private answers or other private content.

Service providers and disclosure

Where service providers process data to operate the service, access is limited to the relevant purpose. Disclosure and any cross-border processing are subject to applicable requirements. Contact hello@eshra.app for information about the processing relevant to your request.

Retention and deletion

Retention depends on the purpose of the data and applicable obligations. You can ask about the retention of your data through the data-request route.

After identity verification and your final confirmation, access to your account and active sessions ends, the current shared journey closes, and your personal data enters the deletion process. Your partner’s independent account is not deleted. Data that must be retained under applicable law is handled separately and only for that purpose.

Processing times, applicable exceptions and any lawful extension are communicated through the request process. Relevant retained copies are subject to applicable retention and deletion requirements.

Your rights

• Ask how your personal data is handled
• Request access and a copy of eligible personal data
• Request correction, completion or deletion
• Withdraw consent where consent is the applicable basis
• Raise a privacy question or complaint, including through the competent authority where applicable

Submit an enquiry

Email hello@eshra.app. Verification may be required to protect both accounts. Do not email passwords, verification codes or private relationship content. Opening an email link does not submit a request.